Refund policy

Privacy Policy

Last updated: July 23, 2025

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, in accordance with the Protection of Personal Information Act (POPIA).

At For Her Self Care, we are committed to protecting your privacy and ensuring that your personal information is collected and used lawfully, transparently, and responsibly.

By using our services and website, you agree to the collection and use of your information in accordance with this policy.

1. Definitions

Company refers to For Her Self Care (referred to as “we”, “us”, or “our”).
Website refers to For Her Self Care, accessible at www.forherselfcare.co.za.
Personal Data means any information relating to an identifiable person.
Service refers to the website, products, and services provided by us.
User/You means the individual using or accessing our services or website.
Cookies are small data files stored on your device to improve functionality.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data:
We may collect the following information:

Name and surname
Email address
Phone number
Delivery address
Billing and payment details
Special notes related to orders

Usage Data:
Includes technical data such as:

IP address
Browser type
Pages visited
Time spent on pages
Device information

Optional Data

If you use a third-party service (Google, Facebook, etc.) to access our services, we may collect basic profile data with your permission.

3. How We Use Your Data

We use your personal information for:

Order processing and delivery
Account registration and customer support
Marketing, newsletters, and promotions (you may opt out)
Website analytics and service improvement
Security, fraud prevention, and legal compliance
Hosting conferences, events, or workshops, where applicable

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and collect insights about user activity. You can manage or disable cookies via your browser settings.

5. Sharing Your Data

We may share your personal data:

With service providers (e.g., couriers, payment gateways, marketing platforms)
With government authorities when legally required
In the event of a business merger or acquisition
With third-party analytics and advertising providers (e.g., Google Ads, Facebook)

We never sell your personal data.

6. Retention of Data

We keep your data only as long as necessary for legal, operational, or analytical purposes. You may request deletion of your data at any time by contacting us.