Terms of service

Terms & Conditions

Last updated: July 23, 2025

Welcome to For Her Self Care. These Terms & Conditions govern your use of our website and services, including any purchases made through www.forherselfcare.co.za. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use the site.

1. Use of the Website

  • You agree to use this website only for lawful purposes.

  • You must not use the website in any way that may cause it to be damaged, interrupted, or impaired.

  • You may not copy, reproduce, or exploit any part of this site without written consent.

2. Orders & Payment

  • All orders placed through our website are subject to acceptance and availability.

  • Prices are displayed in South African Rand (ZAR) and include VAT where applicable.

  • We reserve the right to cancel or refuse any order for any reason.

  • Payments must be made using the accepted payment methods listed on our website.

  • Full payment must be received before goods are dispatched.

3. Delivery

  • We aim to process and ship orders within the specified timeframes.

  • Delivery times may vary depending on location and courier availability.

  • We are not liable for delays once the order has been handed over to the courier.

  • Risk of loss passes to the customer upon delivery.

4. Returns & Exchanges

  • We accept returns or exchanges within 7 days of delivery, provided the items are unused and in original packaging.

  • To request a return, email us at info@forherselfcare.co.za with your order number and reason for return.

  • Shipping costs for returns are the responsibility of the customer unless the item was damaged or incorrect.

  • Refunds are processed once the returned items are inspected and approved.

5. Product Information

  • We make every effort to display our products and descriptions as accurately as possible.

  • We do not warrant that product descriptions or content on the site are completely error-free.

  • All products are subject to availability and may be discontinued or changed without notice.

6. Promotions & Discounts

  • Promotional offers are valid only during the period specified.

  • Discounts cannot be applied retroactively or combined unless stated otherwise.

  • We reserve the right to cancel promotions at any time.

7. Intellectual Property

  • All content on this website, including text, images, logos, and branding, is the property of For Her Self Care.

  • Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our total liability is limited to the amount paid for the product or service in question.

9. Health & Safety Disclaimer

  • Our products are intended for cosmetic or wellness use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

  • Please read all product instructions and ingredients before use. Always test a small amount of product on your skin before full use.

  • If you have any medical conditions or concerns, please consult your healthcare provider before using our products.

  • Use of our products is at your own risk.

10. Customer Responsibilities

  • You agree to provide accurate, complete, and up-to-date information when placing an order.

  • You are responsible for reading product instructions and ensuring that the products are suitable for your individual needs.

  • Misuse of products or failure to follow instructions is at the customer’s own risk.

11. Account Creation & Security

  • If you create an account on our website, you are responsible for maintaining the confidentiality of your account details.

  • You agree to notify us immediately of any unauthorized access or suspicious activity related to your account.

12. Force Majeure

  • We are not responsible for delays or failure to perform resulting from causes beyond our control, including natural disasters, pandemics, strikes, transport disruptions, or internet outages.

13. Termination

  • We reserve the right to suspend or terminate your access to the website or services at our sole discretion if we believe your actions violate these terms, are harmful to our business, or are unlawful.

14. Changes to Terms

  • We may update or modify these Terms & Conditions at any time without prior notice.

  • Any changes will be posted on this page with the updated date.

  • Continued use of the website after such changes constitutes acceptance of the new terms.

15. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in the appropriate courts within South Africa.

16. Contact Information

If you have any questions about these Terms & Conditions, you can contact us:
📧 Email: info@forherselfcare.co.za
🌐 Website: www.forherselfcare.co.za