Shipping policy

Shipping Policy

Last updated: July 23, 2025

Thank you for shopping with For Her Self Care. Below you’ll find all the important information regarding how we handle shipping, timelines, and costs.

1. Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
No orders are processed or dispatched on weekends or public holidays.
If there are any unexpected delays, we will contact you via email or phone.

2. Shipping Options & Costs

We offer the following delivery options across South Africa:

Shipping Method	Delivery Time	Cost
PostNet to PostNet	2–3 business days	R109
Express Door-to-Door	24–48 hours	R230
The Courier Guy	3–5 business days	R150

You will receive a tracking number once your parcel has been dispatched.
Delivery times are estimated and may vary slightly depending on your location.

3. Delivery Areas

We deliver to all major cities and most towns across South Africa.
If your address is remote or out-of-range for standard couriers, we will contact you to make suitable arrangements or suggest an alternative method.

4. Delivery Terms

Correct Address: Please ensure all delivery details are correct when placing your order. We are not responsible for delays or losses caused by incorrect information.
Missed Delivery: If the courier is unable to deliver due to no one being available to receive the parcel, re-delivery or collection will need to be arranged at the customer’s cost.
Lost or Damaged Parcels: If your parcel goes missing or arrives damaged, please notify us within 48 hours so we can assist you with a claim via the courier.

5. Tracking Your Order

Tracking numbers will be sent via email or SMS once your order has been dispatched.
If you do not receive tracking details within 3 business days, feel free to contact us.